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Seminar Konfliktmanagement - Konflikte konstruktiv ansprechen und lösen
Conflict management seminar - address and resolve conflicts constructively
Event by: Viola Moritz Seminare
Location: meeet | vor Ort - hybrid - online, Chausseestraße 86, Berlin - Mitte
Tickets: 1178.1 EUR · Get tickets
About event
Conflict management seminar - resolve conflicts constructively and work together better - 2-day Intensive training
🔹 Do you often feel overwhelmed in conflict situations? 🔹 Do you have the feeling that tensions in the team are affecting productivity? 🔹 Don't you know how to address conflicts without worsening the mood?
Don't worry, you're not alone! Many managers and employees face these challenges. But conflicts don't have to be destructive - with the right strategies you can turn them into opportunities for growth and improvement.
In our 2-day seminar "Conflict Management" you will learn to recognize conflicts early, understand their causes and resolve them constructively. You will receive practical tools to reduce tension and create a positive working atmosphere.
📌 This is what awaits you: ✅ Identify causes of conflict - Understand why conflicts arise and how you can prevent them. ✅ Effective Communication Techniques – Learn to communicate clearly and empathetically to reduce misunderstandings. ✅ De-escalation strategies – Learn how to keep a cool head in heated situations and defuse conflicts. ✅ Practical exercises - Put what you have learned into action straight away and receive valuable feedback.
🔗 Register now & turn conflicts into opportunities!
Contents:
- Fundamentals of conflict management
- Definition and types of conflicts: Understand the different types of conflict and their dynamics.
- Conflict emergence and -Progress: Recognize typical patterns and escalation levels.
- Self-reflection and personal handling of conflicts
- Recognize your own conflict patterns: Analyze how you have dealt with conflicts so far.
- Identify stress patterns: Learn to understand and manage your reactions in stressful situations control.
- Communication as the key to conflict resolution
- Active listening and empathy: Promote real understanding and build trust.
- I-messages and non-violent communication: Express your needs clearly and without accusations.
- Practical Conflict resolution techniques
- De-escalation techniques: Strategies to reduce tension and maintain calm.
- Mediation and mediation: Learn how to moderate conflicts as a neutral third party.
- Dealing with difficult conversation partners
- Conflict types understand: Recognize different behaviors and adapt your strategy accordingly.
- Maintain sovereignty: Remain calm and professional even in challenging conversations.
- Sustainable conflict prevention
- Establish a culture of open communication: Create an environment in which problems are addressed at an early stage
- Improve team dynamics: Promote collaboration and mutual respect.