Rodzinny, psychologiczny Telefon Zaufania – bezpłatne wsparcie

Do you feel that something in your personal life, relationships or family needs attention or change?

Do you need to talk to someone who will look at you with empathy, understanding and experience?

Use the family hotline and talk to psychologist Magda Mazloum - anonymously, without judgment, with full support.

It is a free opportunity to obtain advice and emotional strengthening in a safe space - available for adults, children and teenagers.

Fridays from 15:00 to 17:00
Tel: +49 179 595 1617

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*05/09/25
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*03/10/25
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*07/11/25
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*05/12/25
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The scope of support includes:

-Difficulties in partnerships and family.
-Support for people in non-normative relationships.
-Parental problems, divorce, breakup, co-dependence.
-Intergenerational conflicts and tensions in the family.
-Support for neuroatypical people.
-Challenges related to identity and orientation - LGBTQ+.
-Work on mental health: stress, fears, traumas, (C)PTSD.
-Eating problems, addictions, burnout.
-Changing harmful habits or building healthy, supportive rituals.


A conversation can help you understand the situation, look at it from a different perspective and feel less alone in a difficult moment.

Don't wait for the moment when you "can't cope anymore" - sometimes one conversation is enough to come back to yourself and find peace.


Magda Mazloum,

clinical psychologist and psychotraumatologist. For many years, he has been supporting children, adolescents and adults in dealing with trauma, crises and difficult life events. She completed her second year of trauma psychotherapy and is constantly developing in the area of ​​EMDR therapy (bilateral stimulation of the brain hemispheres) and work with the body and nervous system. She gained experience in individual and group work, conducting consultations, therapy and psychoeducational workshops for families, schools and organizations, including the Markot "Bajka" center for families with difficulties in life, in a single mother's home in Białołęka, Warsaw, in the psychoatrical department, in foundations and youth centers. She works with the entire family system, supporting parents, children and adolescents in building safe relationships based on understanding and mindfulness. He specializes in working with people who have experienced violence, sudden events, losses, and in the treatment of anxiety and post-traumatic stress symptoms. It is important for her to create a safe space where every emotion has the right to be noticed and understood.



Das Projekt wird aus Mitteln der Senatsverwaltung für Arbeit, Soziales, Gleichstellung, Integration, Vielfalt und Antidiskriminierung in Berlin gefördert.